Privacy Policy

Last Updated: September 14, 2026

Diva at Heart (“Diva at Heart,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website or contact us.

Our website is primarily an informational website designed to introduce visitors to our store, products, services, and wholesale offerings. We do not currently offer products for purchase directly through our website.

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1. Information We May Collect

Depending on how you interact with our website or contact us, we may collect information such as:

• Your name

• Phone number

• Email address, if you provide it

• Information you choose to provide when contacting us

• Information related to your wholesale inquiry

• Information you voluntarily provide through messages, forms, or other communications

• Technical information about your device and use of our website, such as IP address, browser type, device information, and pages visited

We only ask for information that is reasonably necessary for the purpose for which it is collected.

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2. How We Collect Information

We may collect information when you:

• Contact us by phone or text message

• Submit information through our website, if a contact form or other form is available

• Contact us about wholesale purchasing

• Visit or interact with our website

• Interact with links or third-party services displayed on our website

Information may also be collected automatically through cookies and similar technologies used by Wix and certain third-party services.

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3. How We Use Your Information

We may use information you provide to:

• Respond to questions and requests

• Communicate with you about our store and services

• Respond to wholesale inquiries

• Provide customer service

• Improve our website and visitor experience

• Understand how visitors use our website

• Maintain the security and functionality of our website

• Comply with applicable laws and legal obligations

We do not use your personal information for purposes unrelated to the reason it was provided without appropriate notice or permission where required.

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4. Sharing of Information

We do not sell your personal information.

We may share information with service providers that help us operate our website or business, such as website hosting, website analytics, communication services, or other technology providers.

These service providers may process information on our behalf and may have their own privacy policies.

We may also disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to a valid legal request

• Protect our rights, property, or safety

• Protect the safety of our customers, visitors, or others

• Prevent fraud or misuse of our website

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5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve website performance.

Because our website is hosted using Wix, Wix and certain third-party applications or services connected to our website may place cookies or collect technical information. The cookies and technologies used may change as our website or services change.

You can manage or disable certain cookies through your browser settings. Depending on the cookies being used, disabling cookies may affect certain website features.

If our website uses non-essential cookies that require consent, we may provide a cookie banner or other privacy controls where appropriate. Wix provides tools for cookie consent and privacy management.

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6. Third-Party Websites and Services

Our website may contain links to or display content from third-party services, including social media platforms such as TikTok.

If you click on a third-party link or interact with third-party content, you may be subject to that company's privacy policy and terms. Diva at Heart does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

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7. Text Messages and Telephone Communications

If you choose to contact Diva at Heart by telephone or text message, we may use the information you provide to respond to your inquiry or communicate with you regarding your request.

Please do not send sensitive personal information, such as passwords, Social Security numbers, or financial account information, by text message.

Message and data rates may apply depending on your mobile phone plan.

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8. How We Protect Information

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

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9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services or respond to requests, maintain business records, resolve disputes, enforce agreements, or comply with legal obligations.

The length of time information is retained may vary depending on the type of information and why it was collected.

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10. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

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11. California Privacy Rights

If you are a California resident and applicable California privacy laws apply to our business and your information, you may have certain privacy rights.

Depending on the circumstances, these rights may include the right to:

• Know what categories of personal information we collect and how we use it

• Request access to certain personal information

• Request deletion of personal information, subject to applicable exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information, where applicable

• Limit certain uses of sensitive personal information, where applicable

• Receive equal treatment for exercising applicable privacy rights

California law provides certain exceptions and limitations to these rights.

We do not sell your personal information.

If you would like to make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before completing certain requests.

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12. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not a single universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

We will continue to review applicable privacy requirements and update our practices when appropriate.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, business practices, technology, or applicable laws change.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage visitors to review this page periodically.

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14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Diva at Heart
738 Commercial St. Suite 10
San Jose, CA 95112

Phone: 408-573-8818
Text: 669-365-6353

We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.